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FREQUENT QUESTIONS

What are the shipping costs of the orders of the Online Store?

Shipping costs, peninsula will be FREE for purchases of equal or greater amount & nbsp; to € 90. For any other destination, check prices in the Basarrate email  info@basarrate.com

What methods of payment are accepted in the Online Store?

You can pay by Paypal or your credit or debit card from our banking platform.

How long will the shipment take?

The order will be sent within 1 to 2 business days from the confirmation of payment, except in the period of sales and special promotions, the delivery time may be a little higher than usual. The delivery time for orders placed on Fridays after 1:00 p.m., or any day prior to the holiday, will begin to count the following Monday, or the day after the holiday.

How safe is buying in the online store? Is my data protected?

Basarrate cumple con toda la normativa LOPD y LSSI, para que sus compras sean seguras y sus datos sean tratados según a la legistación vigente.

You can check the page ofGeneral conditions or Privacy Policy 29/5000 for more information.

What happens if I want to return my product?

If you are not satisfied with the products or services purchased, you can return them within a period no longer than 14 days, counted from the receipt of the product in & nbsp; those that may exercise your right of withdrawal. To do this, you must contact & nbsp; our customer service department at (+34) 924 309631 or through e- & nbsp; mail at    info@basarrate.com